Telco Customer Care needed!

Job Description:

Position
Title : Telco Customer Care Specialist
(56 positions - Immediate Intake!)

Handle
incoming calls professionally and provide accurate and timely information,
alternatives and solutions to customers on products and services.

Keep
abreast of the latest information regarding the company products and services.

Apply
proper phone etiquette to manage various customer situations.

Ensure
organization’s service level are achieved through immediate resolution of
product and service inquiry or complaints.

Requirements:

SPM
/ Diploma or Degree in any related field.

Excellent
command in English and Bahasa Malaysia for written and spoken.

Ability
to speak in Mandarin will be an added advantage.

Pleasant
personality and excellent interpersonal skills.

Must
be willing to work on rotating shifts, weekends and public holiday.

Fresh
graduates without working experience are encouraged to apply.

Salary Range:

RM
1800 + Language Allowance (RM500) + OT + Allowance(s) + Incentive (Min RM 300
max RM 1250)

Benefits:

Annual
Leave - 15 days / year contract

Medical
Leave - 14 days / year contract

Performance
Incentive - Min RM300 max RM1250

Language
Allowance - RM500 (Mandarin)

Transport
Allowance - RM250

Shift
Allowance - RM250

Maternity
Leave

Paternity
Leave

Marriage
Leave

Compassionate
Leave

Disaster
Leave

Medical
Claim

Hospitalization
& Insurance coverage

Mobile
line subsidy (RM 300) & etc

WALK-IN
INTERVIEW SESSIONS ON:

Monday

  • Friday : 9.00 am - 6.00 pm (Excluding Public Holiday)

All
qualified candidates are requested to register online at www.intelek.com.my and
to walk-in for an interview session at the following address:

Intelek
Talent Solutions Sdn Bhd

3-2,
Jalan Singa C, 20/C

Seksyen
20, 40000 Shah Alam

Selangor
Darul Ehsan

Tel:
03-5542 8133

Kindly
bring along below documents on the interview day:

1.
Updated resume

2.
Passport Size Photo (1)

3.
Certificate (Original & Photocopy)

Nur
Syarmila binti Amat Tosirim

Recruitment
Consultant

Intelek Talent Solutions Sdn Bhd
(499494-M) www.intelek.com.my

(Formerly known as Agensi Pekerjaan
Intelek)

KL
office:-

Suite
4.01, 4th Floor, Wisma MCA, 163 Jalan Ampang, 50450 Kuala Lumpur, Malaysia.

Tel:
+603-21612121 Fax: +603-21613131

Shah
Alam office:-

3-1,
Jalan Singa C, 20/C, Seksyen 20, 40000 Shah Alam, Selangor Darul Ehsan,
Malaysia.

Tel:
+603-55428133 Fax: +603-55428831