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Lead and coach the team, including cashiers and retail assistants on the shop floor.
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Recruit, supervise and train the team.
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Be the key holder and responsible for the opening and closing of retail store.
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Ensure standards for quality, customer service and health and safety are met.
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Completes store operational requirements by scheduling and assigning emploees, following up on work results.
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Build and maintain good relatinoship with customers, handle customer inquiries, complaints and issues.
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Ensure pricing on the product and shelf labels are correct.
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Overseeing the visual merchandising of the store and the provisioning over stock level.
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Ensuring prompt ordering and receiving of products into the system.
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Consistently manages physical store environment to ensure that visual merchandising and store maintenance standards are met.
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Ensure daily sales is reported to head office and cash is banked in promptly.
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Optimize sales performance and store’s profitability.
Key Skills Required -
Hardworking and passionate in retailing.
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Able to converse in Bahasa and English.
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Able to work independently, self-starter.
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Resourceful, people management skills.
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Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field.
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At least 5 Year(s) of working experience in the related field is required for this position.
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Required Skill(s): Microsoft Excel, Word, Outlook.