Sales Representative, Telco | DKSH Malaysia Sdn Bhd

Job Responsibilities:

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
  • Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
  • Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandisingPrepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
  • Report on the activities and products of the competitors via inputs to the competition reports
  • Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
  • Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
  • Maintain a customer complaints/issues log and follow up on customer issues
  • Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
  • Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Job Requirements:

  • Demonstrate basic knowledge and understanding of the industry/market/competitors/customers/ products/ services in assigned territories
  • Strong communication and negotiation skills
  • Possess basic research and analytical skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Good command in English, both writing and speaking

Source: https://www.jobstreet.com.my/en/job/sales-representative-telco-3603639?fr=21