Sales Representative (Miri) | DKSH Malaysia Sdn Bhd

Job Responsibilities

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources

  • Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories

  • Track self progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed

  • Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising

  • Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies

  • Report on the activities and products of the competitors via inputs to the competition reports

  • Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases

  • Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers

  • Maintain a customer complaints/issues log and follow up on customer issues

  • Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products

  • Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
    Job Requirements

  • Minimum one year working experience. Fresh graduates are also encouraged to apply

  • Basic knowledge and understanding of the industry/market/competitors/customer and in assigned territories/products/services and strong selling skills

  • Strong communication and negotiation skills

  • Demonstrate basic research and analytical skills

  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

  • Demonstrate fluency in local language and ideally in English, both written and spoken