**A. Primary Objectives : **
- Lead a team of Sales staff towards achievement of assigned Personal Financing (PF) target.
- Provide leadership and management to Assistant Sales Manager and Sales Consultant.
**B. Key Responsibilities : **
1. Strategy & Planning
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Develop, implement and manage business plan to maximize sales and achieve business KPIs
2. Sales & Sales Management -
Establish and ensure sales targets are met by all staff
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Personally solicit and drive sales to ensure team overall objectives/sales are maximized
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Motivate, guide and coach sales staff
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Develop and plan for marketing and sales campaigns
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Leverage on community relationships to maximize sales
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Develop and maintain a network of local business contacts
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Cross selling of other retail banking products such as ASB, PF-i, Credit cards and etc.
3. Compliance -
Ensure compliance to the policies and procedures set by the Bank
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Protect the image and brand of the bank
4. People Management -
Responsible for the recruitment, coaching, development, retention and termination of staff
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Responsible for the motivation and development of a high performance and results driven work culture
5. Customer Service Management -
Anticipates customers’ needs to deliver quality service and ensure customer satisfaction and loyalty
**C. Requirements : **
1. Required
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Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
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Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
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Strong selling and negotiation skills (Preferably with at least 1 year of sales experience in financial industry)
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Strong interpersonal skills and service oriented (Natural at interacting and building trust with mass customers)
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Demonstrates initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
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Ability to relate and connect to local community (Preferably with established local network / contacts)
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University degree or diploma holder
2. Preferred -
Good communication skills (Local knowledge and dialect is a plus)
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Basic understanding of finance and banking products is a plus
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Basic computer skills