Sales Manager (Miri) | Astro


  • Provide guidance guide, monitor and motivate DSAs on their daily sales activities.
  • Train & create sales activities for DSAs. To recruit DSAs when applicable.
  • Team Ownership – responsible for the implementation of team training plans, re-skilling, knowledge-transfer and timely distribution of job & product-related information.
  • Drive digital adoption in Direct Sales – e.g.: embracing and advocating the adoption of new digital sales tools, software, platform and processes.
  • Making sure group members acquire quality customers or upsell a product to an existing customer by recommending the right fit of product and affordability to achieve the best sustainability.
  • Stive to achieve monthly target for personal and team set forth by the management of the company.
  • Handle all customer enquiries towards driving solutions.
  • Motivation: Create positive team synergy & uphold motivation to create strong bonding amongst the team.
  • Closely monitor leads generated by group members and make sure timely follow up is done to potential customers.
  • Ensure process centricity and governance in the regional Direct business – including execution and monitoring of local and nationwide campaigns, incentive SOP, contract management, compliance, policies and rules of engagement.


  • Degree/Diploma holders in Business/Commerce/Communications or in any relevant field.
  • Preferably 5 years working experience in customer service environment.
  • Fluent in English, Bahasa Malaysia and/or other languages are added advantage.
  • Able to lead and motivate the team.
  • Able to interact with all levels of people and possess a service-oriented mindset.
  • Independent, self-motivated and possess positive attitude, results -oriented.
  • Ability to work and manage in a fast pace and challenging environment.
  • Mature,dynamic and proactive.
  • Able to organize resources, present report and coordinate project work.
  • PC literate with working knowledge of Microsoft Windows, Word and Excel.