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Manage retail staff, including cashiers and retail assistant on the shop floor.
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Recruit, supervise and train retail staff.
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Open and close shop on time.
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Ensure standards for quality, customer service and health and safety are met.
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Organize and distribute staff schedules.
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Handle customer inquiries, complaints and issues.
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Ensure pricing on the product and shelf labels are correct.
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Maintain product display and ensuring no out of stock or overstock.
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Ensuring prompt ordering and receiving of products into the system.
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Maintain neat and clean product display according to company standard.
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Ensure daily sales is reported to head office and cash is banked in promptly.
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Run store to achieve sales target set by the company.
Key Skills Required -
Hardworking and passionate in retailing.
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Able to converse in Bahasa and English.
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Able to work independently, self-starter.
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Resourceful, people management skills.
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Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field.
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At least 3 Year(s) of working experience in the related field is required for this position.
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Required Skill(s): Microsoft Excel, Word, Outlook.