- Retail Sales Associate is to be responsible for all sales job duties, from generating leads to closing sales. The main tasks for a Retail Sales Associate include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions, and able to resolve customer complaints promptly to ensure maximum client satisfaction. To be a successful Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
- Ensure high levels of customer satisfaction through excellent sales service.
- Assess customer’s needs and provide assistance and information on product features.
- Welcome customers to the store and answer their queries.
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
- Maintain in-stock and presentable condition at assigned areas.
- Actively seek out customers in store.
- Remain knowledgeable on products offered and discuss available options.
- Process POS (point of sale) purchases.
- Team up with co-workers to ensure proper customer service.
- Build productive trust relationships with customers.
- Comply with inventory control procedures.
- Work within guidelines and regulations, especially concerning brand products.
Qualifications / Experience / Knowledge:
- Full-Time and Part-Time vacancies are available.
- Both part time & full time crews will be entitled for sales commission for item sold under individual sale record.
- We encourage school leavers/students to apply.
- Knowledge in mobile phone / smartphone is an added advantage.
- Bahasa Malaysia
- Ability to speak in Mandarin is an added advantage
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