Premier Banking, Relationship Manager (Sarawak) | OCBC Bank (Malaysia) Berhad

Roles & Responsibilities :


  • To provide appropriate financial solutions to our Premier Banking customers and expand the Premier Franchise by acquiring new Premier Banking customers via various marketing initiatives.

  • To plan, organize, participate and execute event and sales activities inline with the Premier Banking business direction and related sales initiatives.

  • To provide excellent customer experience to our Premier Banking customers at all touch points via 3 distinctive service elements ie cared for, excellent and enhanced value.

  • To build sustainable relationship with our Premier Banking customers though timely follow-ups and anticipation of customers’ needs.

  • To proactively engage Premier Banking customers to achieve continuous customer satisfaction

  • To adhere to all related policies, regulatory risk and compliance matters

  • To ensure no operational and control lapses

  • To ensure timely submission of reports for both statutory and regulatory

  • To ensure zero defect in account opening, sales transactions execution, loan submission and related matters.

Job Requirements:

  • Bachelor’s degree, in any field, from an accredited university / colleges
  • Possess strong interest in financial planning, investment and keen to work in a sales driven environment;
  • Preferably with 3 - 5 years’ experience in sales and client relationship experience.
  • Priority is given to those with licenses and related accredited certifications (PCE, CEILI,CUTE); IPPC will be an added advantage.
  • Possess good interpersonal and communication skills; able to deliver high quality customer service
  • Possess a valid driving license & own transport.

Benefits :

  • Annual Leave, medical and insurance coverage
  • Attractive Incentive scheme
  • Recognition & incentive trips
  • Wealth Academy
  • Structured career progression
  • Guided advisory and specialist support