Manager, Field Sales - FMCG (Miri) | DKSH Malaysia Sdn Bhd

Job Responsibilities:

  • Manage and monitor sales teams to achieve sales targets for assigned businesses/territories and overall business objectives
  • Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Develop and implement short- and long-term sales strategies and plans (e.g. plan sales routes, new customer generation, etc.) to achieve sales targets for assigned businesses/territories
  • Assign geographical sales territories and establish budgets. Monitor the team’s key performance indicator achievements. Conduct regular reviews to provide feedback on performance gaps and requirements for improvement
  • Manage and monitor progress of sales activities, including market hygiene versus client budget and store call cycles. Implement customized solutions based on changing markets and trends
  • Monitor costs and provide inputs on proper pricing and contract terms to achieve targeted margins. Assist in negotiations and deal-closing
  • Identify product gaps and improvement opportunities based on lost sales data, customer feedback, etc.
  • Manage reporting of sales and projected sales/margin forecasts. Propose areas for customer base expansion based on market knowledge
  • Manage continuous improvement on sales processes, sales plans, customer satisfaction, etc. Analyze collection trends and suggest solutions for prompt payments
  • Manage customer issue resolutions and recommend preventive actions to minimize future incidents
  • Develop and build relationships with customers to achieve business objectives
  • Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product/industry business opportunities

Job Requirements:

  • Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline
  • Minimum three to five years’ experience in a similar role with managerial capacity
  • Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
  • Proven sales track record in assigned territories/products/services and an existing network of contacts
  • Strong communication and negotiation skills
  • Demonstrate advanced research and analytical skills
  • Demonstrate fluency in English (both written and spoken)