Job Responsibilities:
- Manage and monitor sales teams to achieve sales targets for assigned businesses/territories and overall business objectives
- Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement short- and long-term sales strategies and plans (e.g. plan sales routes, new customer generation, etc.) to achieve sales targets for assigned businesses/territories
- Assign geographical sales territories and establish budgets. Monitor the team’s key performance indicator achievements. Conduct regular reviews to provide feedback on performance gaps and requirements for improvement
- Manage and monitor progress of sales activities, including market hygiene versus client budget and store call cycles. Implement customized solutions based on changing markets and trends
- Monitor costs and provide inputs on proper pricing and contract terms to achieve targeted margins. Assist in negotiations and deal-closing
- Identify product gaps and improvement opportunities based on lost sales data, customer feedback, etc.
- Manage reporting of sales and projected sales/margin forecasts. Propose areas for customer base expansion based on market knowledge
- Manage continuous improvement on sales processes, sales plans, customer satisfaction, etc. Analyze collection trends and suggest solutions for prompt payments
- Manage customer issue resolutions and recommend preventive actions to minimize future incidents
- Develop and build relationships with customers to achieve business objectives
- Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product/industry business opportunities
Job Requirements:
- Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline
- Minimum three to five years’ experience in a similar role with managerial capacity
- Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
- Proven sales track record in assigned territories/products/services and an existing network of contacts
- Strong communication and negotiation skills
- Demonstrate advanced research and analytical skills
- Demonstrate fluency in English (both written and spoken)