Management Executive | Homelite Development Sdn Bhd

  1. Receive and answer phone call inquiries
  2. Handling complaints and requests
  3. Coordinate with owners on maintenance fees and bills, renewal of insurance premium, refund of deposits
  4. Handle late payment in a timely manner
  5. Plan and manage the preventive maintenance schedule with Maintenance Department
  6. Manage and monitor service contractors and onsite jobs
  7. Build and maintain good relationship with owners and tenants and satisfaction by providing effective and efficient facility and building management services
  8. To ensure the properties are in compliance with local regulations and liaise with authorities and consultants with regards to regulatory and property matters
  9. To assist in other ad-hoc duties as assigned by management from time to time
  10. Maintains common area and property by investigating and completing repairs
  11. Enforces occupancy policies and procedures by confronting violators.
  12. Prepares reports by collecting, analyzing, and summarizing data and trends.
  13. Reply incoming letter and letter from the residents
  14. Update information and notice to the residents through letter, WhatsApp and notice board
  15. Provide education for residents to refresh house rule and improve living experience
  16. Create and update SOP to improving living experience
  17. Maintain updated systems for filing, inventory, mailing, and databases
  18. Prepare meeting agendas, attend meetings to take notes and write minutes
  19. Prepare memos and newsletter
  20. Any other ad hoc duties as assigned by the Head of Department.
  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management or equivalent.
  • Required language(s): Mandarin, English, Bahasa Malaysia
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Required Skill(s): customer service, public relations, Microsoft Office
  • Preferably Junior Executive specialized in Property/Real Estate or equivalent.