ICT NETWORK OFFICER | Curtin University Malaysia


The Network Officer is responsible to manage, maintain and ensure smooth operation of communication networks, and to provide effective and efficient end-user support to both internal and external users in accordance with service level commitments made in service agreements.

Scope of Responsibilities:

  • Support and maintain ICT and communication services, including IP PBX.

  • Monitor network infrastructure performance, wired and WIFI.

  • Maintain and administer network and related computing environments on the access and use.

  • Maintain network security, backup, and redundancy strategies.

  • Devise and perform disaster recovery plan/operations and data backups.

  • Devise and implement network security measures, tools/solutions to protect data, software, hardware and network services.

  • Troubleshoot, diagnose and resolve network and system problems.

  • Replace faulty network hardware parts/modules, routers, switches, APs, etc.

  • Provide 2nd and 3rd level support.

  • Liaise with vendors and other ICT personnel for problem resolution.

Selection Criteria:

  • Degree in Computer Science/Engineering /Network Communications from a recognized University.

  • Candidate with CCNA & CCNP certification and working experience in networks is preferred.

  • Minimum three (3) years of experience in Network and System.

  • Good knowledge and experience in administering firewall, TCP/IP network environment, configure switch and router (VLAN routing, VTP, HSRP, spanning tree protocol, routing protocols, trunk, ether channel and etc.).

  • Knowledge in Cisco network products is preferred.

  • Experience in administering DHCP, DNS, WINS and OS such as Windows and Linux.

  • Experience in diagnosing network including WIFI and system problems.

  • Ability to demonstrate good knowledge in network security technologies and associated protocols.

  • Relevant experience and knowledge in infrastructure and information cyber security is an added advantage.

  • Good analytical and problem-solving skills.

  • High level interpersonal, verbal and written communication skills and a proven ability to liaise professionally with stakeholders.

Source: https://www.jobstreet.com.my/en/job/ict-network-officer-4294144?fr=21&searchRequestToken=dd2a6c0e-57ad-47ac-a9b4-5b5b0ccf4731&sectionRank=17