ICT NETWORK OFFICER
The Network Officer is responsible to manage, maintain and ensure smooth operation of communication networks, and to provide effective and efficient end-user support to both internal and external users in accordance with service level commitments made in service agreements.
Scope of Responsibilities:
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Support and maintain ICT and communication services, including IP PBX.
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Monitor network infrastructure performance, wired and WIFI.
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Maintain and administer network and related computing environments on the access and use.
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Maintain network security, backup, and redundancy strategies.
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Devise and perform disaster recovery plan/operations and data backups.
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Devise and implement network security measures, tools/solutions to protect data, software, hardware and network services.
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Troubleshoot, diagnose and resolve network and system problems.
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Replace faulty network hardware parts/modules, routers, switches, APs, etc.
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Provide 2nd and 3rd level support.
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Liaise with vendors and other ICT personnel for problem resolution.
Selection Criteria:
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Degree in Computer Science/Engineering /Network Communications from a recognized University.
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Candidate with CCNA & CCNP certification and working experience in networks is preferred.
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Minimum three (3) years of experience in Network and System.
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Good knowledge and experience in administering firewall, TCP/IP network environment, configure switch and router (VLAN routing, VTP, HSRP, spanning tree protocol, routing protocols, trunk, ether channel and etc.).
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Knowledge in Cisco network products is preferred.
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Experience in administering DHCP, DNS, WINS and OS such as Windows and Linux.
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Experience in diagnosing network including WIFI and system problems.
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Ability to demonstrate good knowledge in network security technologies and associated protocols.
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Relevant experience and knowledge in infrastructure and information cyber security is an added advantage.
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Good analytical and problem-solving skills.
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High level interpersonal, verbal and written communication skills and a proven ability to liaise professionally with stakeholders.