Goods purchased are "Not Returnable" or "Exchangeable"


(kvkv2009) #1

Did anyone encounter buying goods from supermarket (non-food) but later go for exchange?
Especially now after GST which any goods returned/exchanged will lead to more paper works incurred.
Any comment?


(Awesomian1st) #2

Im curious too… anyone?


(ZoOL) #3

I saw most smaller shops (with GST) will refused to exchange goods sold because they don’t want the hassle.


(winwin) #4

Is this one of the clauses under the T&C (Terms and Conditions) of GST? If it’s not, there’s no reason why such request can’t be met.


(Vandrexz) #5

Authoried GST collector like Supermarket will not instantly pay/send the collected GST money to Malaysia Government after they have collected the GST for instance today because they will need to calculate the balance between the Input Tax and Output tax first. It will be mostly like on monthly basis and 2-3 months basis which depends on their operating profits/revenues. Which mean as long as you have followed and agreed theirs respective Terms & Conditions: Return of Goods, I believe they have no reason not to entertain your Return of Goods. Thanks.
How GST works