Job Requirements:
- Candidate must possess at least a Diploma/Bachelor’s Degree in Transportation or equivalent.
- At least 3 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Miri.
- Preferably Junior Executives specializing in Freight Forwarding (Marine Operations) or equivalent.
- Full-Time position(s) available.
Job Descriptions:
- Oversee the entire branch operation and well being of Miri office
- Lead, coach and manage team to achieve branch business objectives in accordance to management direction
- Manage and ensure smooth running of the branch work process to achieve the operational efficiency in term of cargo clearance,port clearance, crew change and immigration documentations
- Develop, maintain and grow business relationship with existing and new clients to increase client acquisition and profitability
- Ensure overall clients satisfaction better service quality
- Monitor and apply for petty cash reimbursement
- Attend to customers inquiries for rates, pricing and queries
- Acknowledge, follow-up and monior on shipment status with the operations team
- Liaise with agent/vendors for collections (outbound)/delivery (inbound) requirements
- Provide quotation for clients and customers
- Monitor staff movement eg. leave plan, attendance etc.
- Compile and verify necessary documents for billing and submitted to Head Office
- Ensure the proper office cleaning and request for office facility including office sundry
- Maintain and develop proper branch filling system