Department Manager (Miri) | Malaysia H & M Retail SDN. BHD

Are you ready to lead and inspire your team to create stunning sales figures?
Find your place in a fast moving environment where you interact with both customers and colleagues, and put your business savvy to test on a daily basis. We are offering a job where every day is an adventure, where only you set the limits to your career possibilities, and where your personal growth and development is just as important as our business.

Your responsibilities

The job of an H&M Department Manager comes with lots of responsibility – and lots of fun. Your to-do list includes:
Ensure that your department is providing excellent customer service on the store floor, in the fitting rooms and at the cash desk
Ensure that all merchandise is properly received and displayed according to our guidelines
Implement and follow up sales activities together with the store team
Recruit, train, develop and assess Sales Advisors together with the store management team
Plan, staff and organise your department to meet business needs
Ensure profitability through budget planning, follow-up, back office routines and loss prevention
Set an example for your team and act as a role model

Your skills
Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:
Excellent interpersonal skills and an eye for great customer care
Ability to provide constructive, straightforward feedback and coach your team
Being organised and able to prioritise tasks based on business needs
Ability to multitask in a fast paced environment
Planning skills – ability to set goals, delegate work and follow up results
Strong merchandising skills with the ability to drive business through creativity and extensive fashion knowledge
A positive and coaching attitude, and a willingness to learn and improve

Sounds interesting? Here’s your chance for a career out of the ordinary!