Responsibilities:
Handling inbound calls using standard
processes to respond to enquiries raised by customers.
Effectively provide fast and timely solutions
to all customer related problems to meet their satisfaction.
Ensure consistent delivery of excellent
quality services to customers and clients.
Requirements:
SPM / Diploma or Degree holder with a minimum
of 1 year experience in Call Centre / Customer Service.
Obtain credit (A1 6C) for English and
Mathematics subject in SPM.
Excellent communication skills in English and
Bahasa Malaysia.
Able to speak and write in Mandarin will be an
added advantage.
MUST be able to work on 24/7 rotating shifts,
during weekends and public holidays.
Possess own transport (or at least able to
manage transportation)
Have positive working attitude and enjoy
assisting and interacting with customers.
Extensive 2 months job training will be provided
for successful candidates.
Fresh Graduates are encouraged to apply.
Open to MALAYSIAN CITIZEN only.
Person in charge: Ms. Farah
Contact number: 03-2161 2121
Email: farahnaz@intelek.com.my
All qualified candidates are requested to register online at www.intelek.com.my and to walk-in for an interview session at the following address:
Intelek
Talent Solutions Sdn. Bhd.
(formerly known as Agensi Pekerjaan Intelek Sdn. Bhd.)
Suite 4.01, Level 4,
Wisma MCA, 163,
Jalan Ampang,
50450 Kuala Lumpur
Tel: 03- 2161 2121
Kindly bring along below documents on the interview day:
1. Updated
resume
2. Certificate (Original & Photocopy)
3. Passport size photo ( blue background )
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