**Overall purpose of the job : **
To co-ordinate and supervise all technical support related matters with relevant Customer Account and act as an Account Manager/focal point.
Principle Duties
- Customer Account Management
- Commisioning Support
- Sales Followups & Forecast Generation
- Seek and Pursue Business Opportunity
- Customer Relationship Building
- Technical Support (Parts/Overhaul/Retrofit/FSR/etc)
- To fully comply with Company’s Quality, Health, Safety and Environment policies and procedures.
- To implement Company’s IS09001 Quality Management System policies and procedures.
- Conduct Market Intelligence, Projects, etc.
Knowledge/Experience Required for the Job
Personality
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Good personality, highly organized and responsible.
Skills & Deliverable -
Great problem solving abilities, ability to think critically and analyze efficiently and high leadership qualities.
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Ability to deal with the customers effectively, maintaining and developing relationships with existing customer via meetings, telephone calls and emails correspondence.
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Ability to review individual account/sales performance, aiming to meet or exceed targets, gaining a clear understanding of customers business and requirements.
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Ability to perform contract administration and management and able to advise and verify the compliance of contractual requirement in relation to the actual and/or variation works.
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Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Engineering (Aviation/Aeronautics/Astronautics), Engineering (Electrical/Electronic), Engineering (Marine), Engineering (Petroleum/Oil/Gas), Engineering (Mechatronic/Electromechanical) or equivalent…
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Required language(s): Bahasa Malaysia, English
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At least 1 - 3 year(s) of working experience in the related field is required for this position.
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Preferably Junior Executives specializing in Engineering - Oil/Gas or equivalent.
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Full-Time position(s) available.
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Position will be based in Miri, Sarawak.