Assistant Branch Manager - Miri Beautiful Jade Centre | AmBank Group

Job Responsibilities:

  • Oversee and manage day-to-day branch service and operational matters.
  • Ensure all operational procedures are in compliance with internal/external policies, guidelines and regulations.
  • Oversee effectiveness of lead generation process and cross-selling of branch products.
  • Supervise branch personnel to ensure quality service levels to customers meet standards set.
  • Monitor staff performance and provide coaching/guidelines as necessary.

Job Requirements:

  • Degree in any discipline with related working experience.
  • Minimum 5 years’ experience in branch operations.
  • Leadership abilities, as well as result oriented and aggressive mindset in pursuing goals.
  • Good interpersonal skills.
  • Strong written and verbal communication skills.
  • Good team player, is self motivated and able to work independently.
  • Excellent planning, organization and time management skills with strong follow through abilities.