Area Manager (for Miri, Sarawak) | The Famous Amos Chocolate Chip Cookies Corp (M) Sdn Bhd

• Drive sales generating activities to achieve sales target of the assigned outlets
• Ensure sales collection are in order and bank into company’s account
• To supervise the performance of the PIC in order to carry out their duties in accordance with company SOP
• To control all others operating costs i.e. chemical, cleaning materials, ribbons, hostel cost.
• To perform monthly audit check for outlets
• Recruitment of outlet personnel
• Ensure management of labor costs
• Plan appropriate placement of staff
• Provide necessary direction on manpower planning during peak
• Ensure compliance to labor law when handling HR issue
• Ensure all the product are prepared according to SOP
• Ensure outlet compliance to set hygiene standards to prepare safe foods
• Plan and organize necessary training or activities to achieve service standards
• Take corrective action to prevent recurrence of customer complaint
• Ensure proper execution of advertising and promotion activities
• Report the progress and effectiveness to the management
• Improve and monitor customer service
• Any other ad hoc duties as and when required by Superiors

• Candidate must possess at least Bachelor’s Degree, Post Graduate Diploma, Professional Degree in F&B or relevant discipline/professional qualification
• At least 3 years F&B industry experience in a managerial capacity
• Experience in working with customs authorities in Asia Pacific
• Strong understanding of corporate risk and customs compliance
• Preferably Managers specializing in Sales - Retail/General or equivalent